Please search our knowledgebase for answers to your questions, if you do not find a suitable answer submit a ticket and we will respond in 12 hrs or less.

Where will the driver meet my party? Where is the meeting point?

  • From the airport
    Specific details for where to meet your driver are provided on your Booking Voucher. In most cases, the driver will be waiting in the arrivals hall, after your party has collected their luggage and cleared customs. He/She will be holding a sign with the Lead Passenger name provided to us at the time of booking.
  • To the airport
    If you are being collected from a hotel, the driver will meet your group in the hotel’s main lobby. If you are being collected from a private apartment or villa, please have your group waiting out front at the scheduled pick-up time. In other cases, please provide us with an address and specific details (plaza, square, landmark, etc.) of where you would like your group to be collected during the booking process.